Effective Date: 23 July 2026
At Masfreenky Shopperholic, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following information when you use our website:
Personal Information
- Full Name
- Email Address
- Phone Number
- Shipping Address
- Billing Address
Payment Information
Payments are securely processed through our authorised payment gateway providers.
We do not store your debit card, credit card, or banking credentials on our website.
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Verify payments
- Arrange product delivery
- Respond to customer enquiries
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Prevent fraudulent transactions
- Comply with legal and regulatory requirements
3. Sharing of Information
We respect your privacy.
Your personal information will not be sold, rented, or traded to third parties.
Your information may only be shared with trusted service providers where necessary, including:
- Payment gateway providers
- Courier and logistics companies
- Technology service providers
- Government or regulatory authorities where required by law
4. Payment Security
All online payments are processed through secure payment gateway providers.
Depending on the payment methods available, these may include:
- FPX Online Banking
- Debit Cards
- Credit Cards
- E-Wallets
- Buy Now Pay Later (BNPL)
Payment information is processed securely by the respective payment provider.
5. Cookies
Our website may use cookies to improve your browsing experience.
Cookies help us:
- Remember your preferences
- Improve website performance
- Analyse website traffic
- Enhance user experience
You may disable cookies through your browser settings if you prefer.
6. Data Security
We take reasonable administrative, technical, and organisational measures to protect your personal information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
However, no internet transmission or electronic storage method can be guaranteed to be completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Process your orders
- Provide customer support
- Meet legal, accounting, and tax obligations
- Resolve disputes
8. Your Rights
You may request to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your personal information where permitted by law
To make such requests, please contact us using the details below.
9. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of external websites.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page with the updated effective date.
11. Contact Us
If you have any questions regarding this Privacy Policy, please contact us.
Masfreenky Shopperholic
📧 Email
masfreenkyshopperholic@gmail.com
📱 WhatsApp
+6019-6632811
🌐 Website