Effective Date: 23 July 2026

Welcome to Masfreenky Shopperholic. By accessing our website and placing an order, you agree to comply with the following Terms & Conditions. Please read them carefully before making any purchase.

1. General

Masfreenky Shopperholic is a registered Malaysian online business specialising in the sale of 100% authentic perfumes, skincare, cosmetics, luxury handbags, watches, and fashion accessories.

By using this website, you agree to these Terms & Conditions.

2. Product Authenticity

We guarantee that all products sold are 100% authentic and sourced from authorised distributors, reputable retailers, and trusted suppliers.

We do not sell counterfeit, replica, imitation, or fake products.

3. Pricing

  • All prices are displayed in Malaysian Ringgit (MYR).
  • Prices may change without prior notice.
  • Promotional prices are valid only during the stated promotion period.

4. Orders

All orders are subject to product availability and payment verification.

We reserve the right to reject or cancel any order due to:

  • Stock unavailability
  • Pricing errors
  • Payment issues
  • Suspected fraudulent transactions
  • Incorrect customer information

If payment has already been received, a full refund will be issued where applicable.

5. Payment

We accept secure online payments through our authorised payment providers.

Available payment methods may include:

  • FPX Online Banking
  • Debit & Credit Cards
  • E-Wallets
  • Buy Now Pay Later (BNPL), where available

Orders will only be processed after successful payment confirmation.

6. Ready Stock & Pre-Order

Ready Stock

Ready stock items will normally be processed within 1–2 business days after payment is confirmed.

Pre-Order

Estimated arrival dates are provided as a guide only.

Delivery may be affected by supplier availability, customs clearance, international shipping, or unforeseen circumstances.

7. Shipping & Delivery

Estimated delivery time:

West Malaysia

  • 1–3 business days

East Malaysia

  • 3–7 business days

Delivery times are estimates only and are subject to courier operations.

8. Returns & Refunds

Returns or refunds are only accepted if:

  • Wrong item received
  • Manufacturing defect
  • Item damaged during delivery

Requests must be made within 48 hours of receiving the parcel.

Products must be returned unused, unopened, and in their original packaging.

Please refer to our Refund Policy for full details.

9. Order Cancellation

Orders may only be cancelled before shipment.

For pre-order items, cancellation may not be possible once the order has been confirmed with our supplier.

10. Product Images

We make every effort to ensure that product images and descriptions are accurate.

However, manufacturers may update packaging, labels, or product designs without prior notice.

Such updates do not affect the authenticity or quality of the product.

11. Limitation of Liability

Masfreenky Shopperholic shall not be held liable for delays or losses resulting from:

  • Courier delays
  • Customs clearance
  • Natural disasters
  • Government restrictions
  • Events beyond our reasonable control

12. Privacy

Customer information is collected solely for processing orders, providing customer support, and improving our services.

We respect your privacy and do not sell or disclose customer information to third parties except where necessary to process your order or comply with legal requirements.

Please refer to our Privacy Policy for more information.

13. Intellectual Property

All content on this website, including logos, images, graphics, text, product descriptions, and website design, is the property of Masfreenky Shopperholic unless otherwise stated.

Any unauthorised use, reproduction, or distribution is prohibited.

14. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of Malaysia.

Any disputes arising from the use of this website shall be subject to the jurisdiction of the Malaysian courts.

15. Changes to These Terms

Masfreenky Shopperholic reserves the right to amend or update these Terms & Conditions at any time without prior notice.

The latest version published on this website shall apply.

16. Contact Us

If you have any questions regarding these Terms & Conditions, please contact us.

Masfreenky Shopperholic

📧 Email
masfreenkyshopperholic@gmail.com

📱 WhatsApp
+6019-6632811

🌐 Website
https://www.masfreenky.com